Legal | OIRE Concepts

Help & Legal

OIRE Concepts is committed to transparency, customer trust, and responsible business practices. This page contains important legal documents and policies that define how we operate, protect your privacy, and ensure a seamless experience when shopping with us.

Below, you’ll find detailed information on:

Privacy Policy – How we collect, use, and protect your personal data.
Terms of Service – The terms and conditions governing your use of our website.
Warranty – Coverage details and support for your OIRE Concepts products.
Shipping Policy – How and when your orders are processed and delivered.
Return Policy – Our guidelines for returns, exchanges, and refunds.
Accessibility Statement – Our commitment to making our website inclusive for all users.

We encourage you to review these policies carefully. If you have any questions, feel free to contact us.

Terms of Service

Last Updated: 2/10/2025

By accessing or using the OIRE Concepts website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not use our services.

Use of Our Website:

You must be at least 18 years old or have parental consent to use our website.
You agree not to use our website for any illegal or unauthorized purpose.
We reserve the right to modify or discontinue our services at any time without notice.

Product Availability & Pricing:

Prices and product availability are subject to change without notice.
We reserve the right to refuse or cancel any order at our discretion.

Limitation of Liability:
OIRE Concepts is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law:
These Terms shall be governed by the laws of Illinois, United States of America.

Feedback:
We welcome feedback on our accessibility efforts. If you experience any issues, please contact us at oireconcepts@gmail.com.

Privacy Policy

Last Updated: 2/10/2025

OIRE Concepts is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website.

Information We Collect:
We collect personal information you provide to us when placing an order, signing up for our newsletter, or contacting us. This may include your name, email address, shipping address, and payment details. We also collect non-personal information such as IP addresses and browsing behavior through cookies.

How We Use Your Information:
We use your information to process orders, improve our services, and communicate with you about updates or promotions. We do not sell or share your information with third parties except for payment processing, shipping, and legal compliance.

Your Rights:
You can request access, modification, or deletion of your data by contacting us at oireconcepts@gmail.com.

Security:
We take reasonable measures to protect your data; however, no online transmission is 100% secure.

Changes to This Policy:
We may update this Privacy Policy periodically. Any changes will be posted on this page.

Accessibility Statement

At oireconcepts.com, we are committed to ensuring that our website is accessible to all users, regardless of ability. Our goal is to provide an inclusive experience that follows the Web Content Accessibility Guidelines (WCAG) 2.2 to make our platform as functional and user-friendly as possible.

Our Commitment to Accessibility:

We understand the importance of an accessible web and actively implement best practices to create a seamless experience for all visitors. This includes a focus on usability, readability, and intuitive navigation.

Key Accessibility Features:

Clear and intuitive design: Our interface is structured logically for ease of use.
Readable text: High contrast text and legible typography ensure comfortable reading.
Text alternatives: Text alternatives have been provided for certain images & videos.

Ongoing Efforts:

Accessibility is an ongoing process, and we are continuously working to improve our website based on evolving standards and user feedback. Regular audits and updates ensure that accessibility remains a priority in our development process.

Contact:

If you encounter any accessibility-related issues, have suggestions, or require assistance, please reach out to us.

Email: oireconcepts@gmail.com

Shipping & Returns

Shipping Policy:

Processing Time:

Orders are processed within 10 business days. Custom or made-to-order items may take longer.

Shipping Methods:

We ship via USPS with tracking provided. Shipping costs are calculated at checkout.

International Shipping:

Customers are responsible for any customs duties or import taxes.

Lost or Damaged Packages:

We are not responsible for lost, stolen, or damaged packages. Please contact the shipping carrier for claims.

Return Policy:

Eligibility:

Returns are accepted within 7 days of the delivery date. Items must be in their original condition and packaging.

Return Process:

Ship the item back at your expense and provide tracking information.

A full refund will be issued once the item is received and confirmed to be in its original condition.

Non-Returnable Items

Custom or made-to-order items are not eligible for returns.

Refunds

Refunds will be processed within 5 business days after receiving the returned item. Shipping fees are non-refundable.

For any questions, please contact us at oireconcepts@gmail.com.

Warranty

Warranty Policy
We do not offer any warranties on our products. All items are sold "as is." If you have any concerns about your purchase, please refer to our return policy.